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SiteScape, Inc. is dedicated to maintaining our site visitors' privacy. This privacy statement discloses our information-gathering and dissemination practices for the following sites:
It outlines the types of information gathered from site visitors, explains how each type of information is used, and offers ways for you to change or update your information.
Confidentiality of Client Information
All SiteScape employees with access to customer data have signed the following Client Confidentiality Agreement: "Every person employed by SiteScape is obligated to refrain from discussing any client information, in any fashion, with anyone outside the company, including members of the employee's family. In addition, only those persons within the company with a "need to know" should have access to client information. All client information is the property of the Company and under no circumstances is to be used for personal use, business or gain. Such information may only be used in the normal course of business for the company."
Personal Information
In general, you can visit the SiteScape Web site without telling us who you are or revealing any information about yourself. However, there are times when some information is needed, but you will have full control over providing that information.
Our site's product download form requires users to give us contact information (like their name and e-mail address). We use customer contact information from the download registration form to send customers registration keys and/or assist in product support situations. Our site also offers an order form that allows customers to request information, products, and services. The customer's contact information may also be used to contact the customer about new products or services. This is not a frequent event. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Cookies
Our site uses cookies within our forums to store login information only. These are temporary cookies that are not stored on your local disk and are discarded by your browser when it is shut down. If you visit our web site via one of our Google advertisements, note that the Google server places a temporary cookie on your computer. Cookies typically remain active on your computer for about 30 days. If you visit certain pages of our website during that period, Google and SiteScape will be able to tell that you saw the ad delivered by Google. For more information about Google cookies, please see Google's privacy policy.
Other Sites
SiteScape does not control the information collection of sites that can be reached through links from Sitescape.com or support.sitescape.com. If you have questions about the data collection practices of linked sites, please contact those companies directly.
Involuntary Data
Web browsers connecting to Web servers routinely reveal the IP address of your computer. We use your IP address only to help diagnose problems with our server, and to administer our Web site.
Security
This site has security measures in place to prevent the loss, misuse and alteration of the information under our control:
General contact information is stored in files with security controls limiting full access to SiteScape employees. Financial information such as credit card numbers used to order products is never stored on this site in a readable form (e.g., such information is always stored under strong encryption). When dealing with financial information, we use an SSL Web server during the transaction to protect the data while it is being transmitted over the Internet.
Choice/Opt-Out
Users who wish to remove their information from our database so as not to receive future communications can send e-mail to the Webmaster.
Contacting the Web Site
If you have any questions or comments about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Web Administrator
SiteScape, Inc.
12 Clock Tower Place, Suite 210
Maynard, MA 01754
We are eager to be responsible citizens on the Internet and value your feedback.