Services

SiteScape Professional Services

Collaboration initiatives often falter without appropriate strategic direction. SiteScape's professional services team helps clients identify the optimal strategy for deployment of collaborative solutions that align with business goals and deliver maximum value in their unique organizational environment.

Our team, which includes both thought leaders and hands-on experts, brings world-class experience to bear alongside your own key staff to identify and prioritize your most mission-critical requirements; and to design, implement, roll out and validate solutions that fully meet those requirements-for enthusiastic adoption, peak effectiveness, and outstanding return on investment.

SiteScape Professional Services Methodology
Effective collaborative solutions comprise far more than just enabling technology: they embody the dynamic flow of data, information and knowledge in the context of specific user roles, activities, culture and practices. That's what creates value.

Experience has shown that, in order to ensure the successful adoption of any collaborative solution, these crucial elements must be in place:

A strategic understanding of how a network of users can best collaborate.
An application that is fully populated with the content essential to value delivery.
Enabling technology that lets users focus on the value the solution brings to their work, as opposed to struggling with yet another arbitrary user interface.
Clear understanding of the activities that deliver business value.
Well-defined roles and responsibilities for users who will interact with the application.
Change Management — a plan to drive and facilitate the organization's adoption of, and ongoing interaction with, the solution.

To put in place those six elements and thereby ensure the solution delivers the expected business value, SiteScape Professional Services applies our proven methodology, consisting of:

Organizations can take advantage of these services - or any components of them - beginning anywhere in the continuum of offerings represented by the diagram below. It all depends on your specific needs and where you are in your collaboration planning and deployment.