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Forum Specialized Solutions
Partner Management
Companies that leverage partners in their business structure often struggle with the challenge of effectively transferring knowledge to those partners. Whether they need a PowerPoint presentation, marketing materials or detailed technical information, partners need to have secure access to information 24 x 7 x 365. Companies also must address the dynamic and ad hoc processes required to resolve issues, satisfy customer requests and close deals with partners.
SiteScape's Forum Partner Management solution enables organizations to more effectively manage their partner relationships. As a result, partners are more effective, satisfied and loyal, and business development managers reduce partner management costs.
- Partner folders enable business development and channel managers to develop, edit and manage partner contracts, entitlements and renewals, and joint business plans.
- Workflow automates partner-specific processes to track information pertaining to samples, quotes and sales opportunities. And, it simplifies, organizes and standardizes the process of recruiting, registering, evaluating, approving and profiling new partners.
- The Partner dashboard provides a graphical view of partner activities to help identify top performing partners and reward them accordingly.
- Partner-specific workspaces to allow you to share news, newsletters and alerts regarding key events, product releases, product updates, etc.
- Document management tools allow you to create document libraries for sales collateral and product information.
- Powerful search and filtering capabilities empower you and your partners to share best practices by capturing and archiving knowledge.
- Master and per-partner calendars roll up individual partner calendars into a master calendar for a succinct view of all due dates and other important events.
- Secure; robust access control ensures governance over confidential information.
With SiteScape's Partner Management solution, colleagues can collaborate easily and effectively from any location, in a highly secure environment accessible via a Web browser. Optional integration with SiteScape Zon adds real-time web conferencing, teleconferencing, instant messaging, user presence detection and contact management.
